The UPS Store
The UPS Store at LSU provides a wide range of services. Postal services and package shipments are easy and convenient. They also provide copying and printing services including booklets, display signs, catalogs, brochures and more. Whether it’s a school project, a care package, or a business plan, The UPS Store at LSU can help! They are available to help you plan your project from concept through completion.
101 Student Union
7:30 a.m. - 5:00 p.m.
11:00 a.m. - 3:00 p.m.
Student Package Pickup:
8:00 a.m. - 4:30 p.m.
11:00 a.m. - 3:00 p.m.
Daily, coincides with LSU Student Union hours
Please use the following format when addressing mail or packages:
101 LSU Student Union Bldg
LSU Box #
Baton Rouge, La 70803
Please Note: All students living on campus are charged a Mailbox Fee each semester.
This charge is listed as an additional service on the Fee Bill. This applies to all the residence halls, residential colleges, the Honors House as well as East and West Campus Apartments and Nicholson Gateway Apartments. Students who officially resign from the University or move off campus before the 14th day of class can get their mailbox fee refunded. After the 14th day of class there is no refund of the Mailbox Fee.
Campus & Departmental Mail
Mailing Services has the responsibility of collecting all USPS mail and packages addressed to the university’s 70803 zip code from the US Post Office.
Faculty & Staff Note:
The purpose of LSU Mailing Services is to support the necessary communications of university business. Please refrain from having personal mail or packages sent to your university address (PS-14). The UPS Store’s shipping services are available to faculty and staff, as well as students, for sending personal packages and mail.
Count on our print and copy experts to provide you with:
- High-quality color and black and white digital copies and prints
- Printed sales and marketing materials
- Business printing and copying
- Large format banners and posters
- Direct Mail Services and Every Door Direct Mail – RetEDDM (EDDM-R)
Key things to know when sending and receiving mail:
- Students will receive an email notification when mail is available for pickup.
- Amazon currently notifies their customer when a shipment is received at the post office. Those deliveries will be transferred to LSU in one business day.
- Inbound USPS shipments require one additional business day for delivery to LSU due to local sorting procedures.
What to expect the first few weeks of the semester:
- *We are not allowed to accept packages until Move-In Day*
- During the first few weeks of the semester there will be a small delay between the time we receive your package until the time we’re able to process your package.
- Waiting times for package pickup can be increased.
- If you order perishables or refrigerated items, there is a chance they can expire or lose refrigeration before we can process them.
Where is The UPS Store located?
The UPS Store is located on the ground floor of the LSU Student Union in room 101. Our phone number is 225-578-6756.
What is a Student U-Box?
A Student U-Box (University Box) is essentially a PO Box (Post Office Box) on campus. With a U-Box, not only can a student receive typical mail, but they can also receive UPS and FedEx mail which otherwise cannot be delivered to a PO Box.
How do I know my Student U-Box number?
The UPS Store sends emails to all students who are in LSU housing with their U Box number.
Are there still mailboxes?
The physical mailboxes no longer exist, but your mail will be held in a “virtual mailbox”. A virtual mailbox uses a filing system like those used in a health care office.
How will I access my mail and packages?
When you receive mail or packages, they will be logged into our High Density Mail system which will send you an email alert. You then come into The UPS Store and log into a Check-In station to alert us that you are here for pickup. Please have a photo ID ready. We will retrieve your items, get you to sign for them, and off you go.
Do I need a key to access my mail and packages?
No, students will only need to provide their Tigercard or a valid photo ID.
When can I start receiving packages and are there any size/weight restrictions?
Students can start receiving packages move-in day. We cannot accept and hold packages any earlier than that. There are no size or weight restrictions as to what a student may receive, however, the student is responsible for transporting it back to their housing unit. Once a package is released to a student, we cannot check it back into our system and hold it.
What is the best way to guarantee a Saturday shipment to my student?
There are no deliveries from USPS on Saturday. FedEx and UPS have Saturday deliveries.
Is Priority Mail a guaranteed 2-day service?
No, Priority Mail estimates 2-3 business days and can sometimes take longer.
Tracking on the USPS website shows that my package has been delivered. Why isn’t it
available for pickup?
Packages are scanned as delivered when they are put in the container prior to delivery to LSU. Sometimes that container is not delivered until the next day or, if on the weekend, until the following Monday. Typically, packages are scanned and ready for pickup on the same day that they are received at The UPS Store.
Tracking says my package has been delivered, but I have not received an email from
The UPS Store saying it is ready for pickup.
If someone used a nickname or did not include your full name on the shipping label (or the label is damaged and cannot be read), we will process the package as “Non Matching” in our system. If you received a delivery notice from the carrier but have not received notice of receipt by The UPS Store, call or come to the store with your tracking number. We can use the tracking number to locate the package in our system. Please keep in mind that USPS tracking is not accurate and often takes several business days before The UPS Store receives it.
If I send perishable food items, will they be delivered to the residence hall?
No, all packages for students that are sent by USPS, UPS, and FedEx are delivered to The UPS Store. Please check the LSU Housing website for the address for floral deliveries. If your package needs refrigeration, it is important that your student pick the package up when they receive the email from The UPS Store that their item is ready for pickup.
What is a tracking number?
A tracking number is a unique identifier that is specific to an individual package to track a shipment. The UPS Store uses tracking numbers to check packages into your mailbox. Most letter mail does not have a tracking number, therefore, even though the post office may tell you the standard 3-5 business days, sometimes it takes longer to receive letter mail. If you are sending something of importance, please send it using a shipping method that has a tracking number.