Office Depot

Office Depot is the primary supplier of office supplies and accessories for Louisiana State University.

Benefits of the master contract supplier relationship are that LSU receives outstanding pricing on office supplies, free freight, deep discounts on a hotlist of supply items, no-hassle return policy, and dedicated on-campus representation.

Local Sales Representatives

Lisa Patton
Strategic Account Manager
lisa.patton@officedepot.com
Cell: 713-878-2158

 

Office Depot Ordering Information
Question Answer
Order Status feature available in Punch-out Yes
Email Order Acknowledgement sent to Requester Yes
Email Ship Acknowledgement sent to Requester No
Deadline for Orders to Ship Same Day 3:30 PM CST
Standard delivery time Delivery time indicated in Shopping Cart
Shipping and Handling charges Shipping and Handling charges do not apply.
E-quote functionality available in Punch-out Not Available
Order History feature available in Punch-out Yes
Favorites/Hotlists feature available in Punch-out Yes
Order cancellation and returns For all cancellations or returns, please email ecsupport@officedepot.com. You will be required to have a written confirmation from the supplier to clear the Workday encumbrance.
Catalog Product Restrictions Yes, per the 2019 Office Depot contract.
Additional Notes N/A

 

Office Depot® is excited to introduce Customer Care Pods, a new program that provides an enhanced customer service experience for strategic customers like LSU. These pods — or smaller groups of agents — will provide you with world-class service and a single-source solution for resolving issues and addressing your customer service needs.

DEDICATED CONTACT METHODS

Phone: 800-279-1528
Email: strategicsupport@officedepot.com 
Hours of Operation: Monday–Friday, 8:00 a.m.–7:00 p.m

Have a need outside of normal business hours?  You’ll receive a message asking you to call back or email your request. Your email will be prioritized the next business day. 

Questions?

All questions concerning this contract should be directed to Procurement Services at 225-578-2176 or purchase@lsu.edu.

Rev 6/8/21


Office Depot logo

LSU logo

Competitively bid through
LSU Procurement Services
ITN #851 - Office Supplies

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