Office Depot is the primary supplier of office supplies and accessories for Louisiana State University.
Benefits of the master contract supplier relationship are that LSU receives outstanding pricing on office supplies, free freight, deep discounts on a hotlist of supply items, no-hassle return policy, and dedicated on-campus representation.
Local Sales Representatives
Strategic Account Manager
|Order Status feature available in Punch-out||Yes|
|Email Order Acknowledgement sent to Requester||Yes|
|Email Ship Acknowledgement sent to Requester||No|
|Deadline for Orders to Ship Same Day||3:30 PM CST|
|Standard delivery time||Delivery time indicated in Shopping Cart|
|Shipping and Handling charges||Shipping and Handling charges do not apply.|
|E-quote functionality available in Punch-out||Not Available|
|Order History feature available in Punch-out||Yes|
|Favorites/Hotlists feature available in Punch-out||Yes|
|Order cancellation and returns||For all cancellations or returns, please email email@example.com. You will be required to have a written confirmation from the supplier to clear the Workday encumbrance.|
|Catalog Product Restrictions||Yes, per the 2019 Office Depot contract.|
Office Depot® is excited to introduce Customer Care Pods, a new program that provides an enhanced customer service experience for strategic customers like LSU. These pods — or smaller groups of agents — will provide you with world-class service and a single-source solution for resolving issues and addressing your customer service needs.
DEDICATED CONTACT METHODS
Hours of Operation: Monday–Friday, 8:00 a.m.–7:00 p.m
Have a need outside of normal business hours? You’ll receive a message asking you to call back or email your request. Your email will be prioritized the next business day.
All questions concerning this contract should be directed to Procurement Services at 225-578-2176 or firstname.lastname@example.org.
Competitively bid through
LSU Procurement Services
ITN #851 - Office Supplies