Technical Support

Technical Support

Technical Support Contacts 

LSU ITS Help Desk

Chat with an ITS Representative regarding any questions or concerns that you may have regarding Moodle or other technical needs at  Please note that online chat is only available Monday - Friday from 8:00am - 5:00pm. 

To report a problem, please submit a ticket

Phone (225) 578-3375 (578-DESK)

Connecting to the Wireless Network 

Check out the GROK Article Connect to Wireless: LSU Overview for more information. 

  • The wireless network, eduroam, provides secure connectivity to LSU students, faculty, staff, and visitors from eduroam participating institutions.
  • eduroam for LSU users requires authentication to be entered in the form of <PAWS ID> and your PAWS password.

Please review all Technical Requirements needed for the online experience.