Complaint Resolution

officers talking with student

The LSU Police Department and its members have a responsibility to the community, which not only includes the enforcement of laws, but also maintaining professionalism at all times. This standard of professionalism should be adhered to by all employees of the LSU Police Department to maintain the confidence, cooperation, and respect of the community. 

The Department recognizes the rights of citizens and also acknowledges that LSU Police Officers/employees must be free to exercise their best judgment in taking reasonable and necessary action while performing their duties without fear of reprisal. 

Specific complaint procedures have been developed and implemented by the LSU Police Department to ensure that fair and proper action is taken when an Officer/employee is accused of any type of misconduct. This also protects Officers/employees from false or unwarranted allegations. Additionally, this system provides a means of identifying and correcting deficiencies in procedures, policies, training, and/or supervision. 

It is the mission of the LSU Police Department to ensure integrity, efficiency, and quality in the service of the community that we serve and protect. 

Who can make a complaint?

Any LSU student, faculty, staff, or other citizen that has been affected by an LSU Police Officer/employee's conduct, can make a complaint. An exception would be a parent filing a complaint on behalf of a minor child. 

In what form(s) should the complaint be made?

Complaints may be made in the following manners:

  • Via phone by calling LSU Police at 225-578-3231. Ask to speak with the Patrol Division Commander or any On-Duty Patrol Supervisor to field your complaint. 
  • In person by visiting the LSU Police at the Public Safety Building, located at 204 South Stadium Road. Ask to speak with the Patrol Division Commander or any On-Duty Patrol Supervisor to field your complaint. 
  • File a complaint via form in person. The Personnel Complaint Affidavit will be notarized (ex-officio notary) by the On-Duty Patrol Supervisor upon the complainant completing the form. (If the complainant wishes, he/she may print the form and have it notarized on his/her own and return to the LSU Police Department at a later date). 

To whom should the complaints be made?

The Patrol Division Commander or any On-Duty Patrol Supervisor may field your complaint. 

When may complaints be made?

Complaints may be made at any time. The LSU Police Department operates 24 hours a day/365 days a year. 

What information should  be included in the complaint?

  • As much information about the identity of the Officer(s)/employee(s) as possible.
  • Date, time, location of the encounter.
  • Any witnesses that may have been present during the encounter. 
  • Any other documentation that will help with the investigation of the encounter. 

Am I able to file a complaint anonymously?

Yes. However, if a complainant wishes to remain anonymous, this may influence the outcome of the complaint due to limiting the investigative process. 

*Note: Any false statement(s) made to LSU Police Investigators or designee, in regard to a complaint, may be a violation of LRS 14:133.5, Filing a False Complaint Against a Law Enforcement Officer. The crime of filing a false complaint against a law enforcement officer is punishable by a fine of up to five hundred dollars ($500.00) or imprisonment in the Parish Jail for up to six (6) months or both. 

 

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